Posts Tagged 'Polling'

Why the Media Cried (Red) Wolf

Journalists are puzzled as to why a predicted “red wave” (a Republican resurgence) did not materialize in the 2022 midterm elections. The signals that the red wave would fail to form were clear. The failure of journalists to foresee the success of Democratic candidates was caused by their inability to discern the good polls from the bad.

Established, media- and college-branded polls performed historically well in this cycle. They provided all the data necessary to foresee that a red wave would not emerge.

So why was there such a widespread view that the Republicans would have a big night?

The answer is that journalists have become indiscriminate in their polling coverage. Conservative-leaning pollsters released a flood of poor-quality polls in the last two weeks before the election. These polls pointed to a brewing red tsunami, and the media covered them with little, if any, due diligence.

I have had conversations with long-time pollsters who, through rolled eyes, tell me they think some of these pollsters are simply making up their numbers. In this cycle, pollsters obtained cross-tabulations from a Trafalgar poll that indicated that almost two-thirds of Gen Z Voters would vote for a MAGA candidate in Georgia (when one-third would have represented a historic swing). Yet, respected journalists widely reported the results of this very same poll.

Trafalgar’s 2022 polls were demonstrably inaccurate. Trafalgar released 19 statewide polls in the week preceding the election. These polls chose the correct winner in just 11 of these polls. Just seven were within their margin of error, and Trafalgar’s mean polling error is likely to end up being more than double the mean polling error of “name-brand” pollsters.

It is understandable that right-leaning media are interested in these polls, as they provide a hopeful, confirmatory message their audience wants to hear. Since reputable polls have erred in a liberal direction in the past few cycles, there is a sense that we cannot trust them anymore.

Journalists ignored that polls have always fluctuated between missing in a liberal or conservative direction. Because polls have been off in a liberal direction in the past two presidential elections, journalists have assumed a liberal bias is here to stay. In 2022, this proved to be incorrect.

It isn’t just the media that provide oxygen to these polls. Poll aggregators (particularly RealClearPolitics) had a horrible cycle because they were indiscriminate in which polls were included in their averages. Predictive modelers (such as FiveThirtyEight) had a solid night that could have been tremendous if they could get out of a mentality that every poll has something of value to contribute to their models.

Reporting on polls with suspect methods is simply bad journalism. Trusted journalists would never release a story without considerable fact-checking of their sources. Yet, they continue to cover polls that are not transparent, have poor track records, have no defensible methodology, and are shunned by the polling establishment.  

This is journalistic malpractice, and the result can be dire. When the election results do not match expectations set by the polls, an environment is fostered where election denialism thrives. January 6th happened partly because the partisan polls the protesters focused on had Donald Trump winning the election, and good journalists fueled this mentality by reporting on these polls. They provided these polls with a legitimacy they did not deserve.

Statistical laws imply that we cannot know in advance which polls will be correct in any given election. But we know which ones meet industry standards for methodology and disclosure and that, in the long term, have been proven to get it right far more often than they get it wrong.

It is no secret that pollsters face technological headwinds, but their occasional misses are not for lack of trying. After each election, pollsters convene, share findings, and discuss how to improve polls for the next election. In this sense, polling is one of the most honest professions.

Do you know who is missing from these conversations and not contributing to this honesty? The conservative-leaning pollsters.

My advice to journalists is this: stick to credible polls and stop giving every poll a voice. Rely more on the pollsters themselves for editorial decisions on what goes in the polls and the interpretations of their results. Stop creating the news by being too involved in the content of polls and return to doing what you do best: report on poll findings and provide context.

Above all, fact-check the polls like you would any other source.

Associations and Trade Groups for Market Researchers and Pollsters

The market research and polling fields have some excellent trade associations. These organizations help lobby for the industry, conduct studies on issues relating to research, host in-person events and networking opportunities, and post jobs in the market research field. They also host many excellent online seminars. These organizations establish standards for research projects and codes of conduct for their memberships.

Below is a listing of some of the most influential trade groups for market researchers and pollsters. I would recommend that, at minimum, all researchers should get on the email lists of these organizations, as that allows you to see what events and seminars they have coming up. Many of their online seminars are free.

  • ESOMAR. ESOMAR is perhaps the most “worldwide” of all the research trade associations and probably the biggest. ESOMAR was established in 1948 and is headquartered in Europe (Amsterdam). With 40,000 members across 130 countries, it is an influential organization.
  • Insights Association. The Insights Association is U.S.-based. It was created in a merger of two longstanding associations: CASRO and MRA. This organization runs many events and has a certification program for market researchers.
  • Advertising Research Foundation (ARF). ARF concentrates on advertising and media research. ARF puts on a well-known trade show/conference each year and has an important awards program for advertising research, known as the Ogilvy’s. The ARF is likely the most essential trade organization to be a part of if you work in an ad agency or the media or focus on advertising research.
  • Market Research Society. MRS is the U.K. analog to the Insights Association. This organization reaches beyond the U.K. and has some great online courses.
  • The American Association for Public Opinion Research (AAPOR). AAPOR is an influential trade group regarding public opinion polling and pre-election polling. They win the award for longevity, as they have been around since 1947. I consider AAPOR to be the most “academic” of the trade groups, as in addition to researchers and clients, they have quite a few college professors as members. They publish Public Opinion Quarterly, a key academic journal for polling and survey research. AAPOR is a small organization with a large impact.
  • The Research Society. The Research Society is Australia’s key trade association for market researchers.

Many countries have their own trade associations, and there are some associations specific to particular industries, such as pharmaceuticals and health care.

Below are other types of organizations that are not trade associations but are of interest to survey researchers.

  • The Roper Center for Public Opinion Research. The Roper Center is an archive of past polling data, mainly from the U.S. It is currently housed at Cornell University. It can be fascinating to use it to see what American opinion looked like decades ago.
  • The Archive of Market and Social Research (AMSR). AMSR is likely of most interest to U.K. researchers. It is an archive of U.K. history through the lens of polls and market research studies that have been collected.
  • The University of Georgia. The University of Georgia has a leading academic program that trains future market researchers. This university is quite involved in the market research industry and sponsors many exciting seminars. There are some other universities with market research programs, but the University of Georgia is by far the one that is the most tightly connected with the industry.
  • The Burke Institute. The Burke Institute offers many seminars and courses of interest to market research. Many organizations encourage their staff members to take Burke Institute courses.
  • Women in Research (WiRe). WiRe is a group that advances the voice of women in market research. This organization has gained significantly in prominence over the past few years and is doing great work.
  • Green Book. Green Book is a directory of market research firms. Back “in the day,” the Green Book was the printed green directory used by most researchers to find focus group facilities. This organization hosts message boards, conducts industry studies and seminars.
  • Quirk’s. Quirk’s contains interesting articles and runs webinars and conferences.

CRUX POLL SHOWS THAT JUST 17% OF AMERICANS TRUST POLLSTERS

ROCHESTER, NY – OCTOBER 20, 2021 – Polling results released today by Crux Research indicate that just 17% of U.S. adults have “very high trust” or “high trust” in pollsters/polling organizations.

Just 21% of U.S. adults felt that polling organizations did an “excellent” or “good” job in predicting the 2020 U.S. Presidential election. 40% of adults who were polled in the 2020 election felt the poll they responded to was biased.

Trust in pollsters is higher among Democrats than it is among Republicans and Independents. Pollster trust is highest among adults under 30 years old and lowest among those over 50. This variability can contribute to the challenges pollsters face, as cooperation with polls may also vary among these groups.

It has been a difficult stretch of time for pollsters. 51% of Americans feel that Presidential election polls are getting less accurate over time. And, just 12% are confident that polling organizations will correctly predict the next President in 2024.

The poll results show that there are trusted institutions and professions in America. Nurses are the most trusted profession, followed by medical doctors and pharmacists. Telemarketers, car salespersons, social media companies, Members of Congress, and advertising agencies are the least trusted professions.

###

Methodology

This poll was conducted online between October 6 and October 17, 2021. The sample size was 1,198 U.S. adults (aged 18 and over). Quota sampling and weighting were employed to ensure that respondent proportions for age group, sex, race/ethnicity, education, and region matched their actual proportions in the population.   

This poll did not have a sponsor and was conducted and funded by Crux Research, an independent market research firm that is not in any way associated with political parties, candidates, or the media.

All surveys and polls are subject to many sources of error. The term “margin of error” is misleading for online polls, which are not based on a probability sample which is a requirement for margin of error calculations. If this study did use probability sampling, the margin of error would be +/-3%.

About Crux Research Inc.

Crux Research partners with clients to develop winning products and services, build powerful brands, create engaging marketing strategies, enhance customer satisfaction and loyalty, improve products and services, and get the most out of their advertising.

Using quantitative and qualitative methods, Crux connects organizations with their customers in a wide range of industries, including health care, education, consumer goods, financial services, media and advertising, automotive, technology, retail, business-to-business, and non-profits.

Crux connects decision makers with customers, uses data to inspire new thinking, and assures clients they are being served by experienced, senior level researchers who set the standard for customer service from a survey research and polling consultant. To learn more about Crux Research, visit www.cruxresearch.com.

How to be an intelligent consumer of political polls

As the days get shorter and the air gets cooler, we are on the edge of a cool, colorful season. We are not talking about autumn — instead, “polling season” is upon us! As the US Presidential race heats up, one thing we can count on is being inundated with polls and pundits spinning polling results.

Most market researchers are interested in polls. Political polling pre-dates the modern market research industry and most market research techniques used today have antecedents from the polling world. And, as we have stated in a previous post, polls can be as important as the election itself.

The polls themselves influence voting behavior which should place polling organizations in an ethical quandary. Our view is that polls, when properly done, are an important facet of modern democracy. Polls can inform our leaders as to what the electorate cares about and keep them accountable. This season, polls are determining which candidates get on the debate stage and are driving which issues candidates are discussing most prominently.

The sheer number of polls that we are about to see will be overwhelming. Some will be well-conducted, some will be shams, and many will be in between. To help, we thought we’d write this post on how be an intelligent consumer of polls and what to look out for when reading the polls or hearing about them in the media.

  • First, and this is harder than it sounds, you have to put your own biases aside. Maybe you are a staunch conservative or liberal or maybe you are in the middle. Whatever your leaning, your political views are likely going to get in the way of you becoming a good reader of the polls. It is hard to not have a confirmation bias when viewing polls, where you tend to accept a polling result that confirms what you believe or hope will happen and question a result that doesn’t fit with your map of the world. I have found the best way to do this is to first try to view the poll from the other side. Say you are a conservative. Start by thinking about how you would view the poll if you leaned left instead.
  • Next, always, and I mean ALWAYS, discover who paid for the poll. If it is an entity that has a vested interest in the results, such as a campaign, a PAC, and industry group or lobbyist, go no further. Don’t even look at the poll. In fact, if the sponsor of the poll isn’t clearly identified, move on and spend your time elsewhere. Good polls always disclose who paid for it.
  • Don’t just look to who released the poll, review which organization executed it. For the most part, polls executed by major polling organizations (Gallup, Harris, ORC, Pew, etc.) will be worth reviewing as will polls done by colleges with polling centers (Marist, Quinnipiac, Sienna, etc.). But there are some excellent polling firms out there you likely have never heard of. When in doubt, remember that Five Thirty Eight gives pollsters grades based on their past performances.  Despite what you may hear, polls done by major media organizations are sound. They have polling editors that understand all the nuances and have standards for how the polls are conducted. These organizations tend to partner with major polling organizations that likewise have the methodological muscle that is necessary.
  • Never, and I mean NEVER, trust a poll that comes from a campaign itself. At their best, campaigns will cherry pick results from well executed polls to make their candidate look better. At their worst, they will implement a biased poll intentionally. Why? Because much of the media, even established mainstream media, will cover these polls. (As an aside, if you are a researcher don’t trust the campaigns either. From my experience, you have about a 1 in 3 chance of being paid by a campaign for conducting their poll.)
  • Ignore any talk about the margin of error. The margin of error on a poll has become a meaningless statistic that is almost always misinterpreted by the media. A margin of error really only makes sense when a random or probability sample is being used. Without going into detail, there isn’t a single polling methodology in use today that can credibly claim to be using a probability sample. Regardless, being within the margin of error does not mean a race is too close to call anyway. It really just means it is too close to call with 95% certainty.
  • When reading stories on polls in the media, read beyond the headline. Remember, headlines are not written by reporters or pollsters. They are written by editors that in many ways have had their journalistic integrity questioned and have become “click hunters.” Their job is to get you to click on the story and not necessarily to accurately summarize the poll. Headlines are bound to be more sensational that the polling results merit.

All is not lost though. There are plenty of good polls out there worth looking at. Here is the routine I use when I have a few minutes and want to discover what the polls are saying.

  • First, I start at the Polling Report. This is an independent site that compiles credible polls. It has a long history. I remember reading it in the 90’s when it was a monthly mailed newsletter. I start here because it is nothing more than raw poll results with no spin whatsoever. Their Twitter feed shows the most recently submitted polls.
  • I sometimes will also look at Real Clear Politics. They also curate polls, but they also provide analysis. I tend to just stay on their poll page and ignore the analysis.
  • FiveThirtyEight doesn’t provide polling results in great detail, but usually draws longitudinal graphs on the probability of each candidate winning the nomination and the election. Their predictions have valid science behind them and the site is non-partisan. This is usually the first site I look at to discover how others are viewing the polls.
  • For fun, I take a peek at BetFair which is an UK online betting site that allows wagers on elections. It takes a little training to understand what the current prices mean, but in essence this site tells you which candidates people are putting their actual money on. Prediction markets fascinate me; using this site to predict who might win is fun and geeky.
  • I will often check out Pew’s politics site. Pew tends to poll more on issues than “horse race” matchups on who is winning. Pew is perhaps the most highly respected source within the research field.
  • Finally, I go to the media. I tend to start with major media sites that seem to be somewhat neutral (the BBC, NPR, USA TODAY). After reviewing these sites, I then look at Fox News and MSNBC’s website because it is interesting to see how their biases cause them to say very different things about the same polls. I stay away from the cable channels (CNN, Fox, MSNBC) just because I can’t stand hearing boomers argue back and forth for hours on end.

This is, admittedly, way harder than it used to be. We used to just be able to let Peter Jennings or Walter Cronkite tell us what the polls said. Now, there is so much out there that to truly get an objective handle on what is going on takes serious work. I truly think that if you can become an intelligent, unbiased consumer of polls it will make you a better market researcher. Reading polls objectively takes a skill that applies well to data analysis and insight generation, which is what market research is all about.

NEW POLL SHOWS THAT IF US PRESIDENTIAL ELECTION WERE HELD AGAIN, INCREASED TURNOUT WOULD LIKELY RESULT IN A CLINTON VICTORY

Crux Research poll shows 92% of Trump voters and 91% of Clinton voters would not change their vote

ROCHESTER, NY – MARCH 12, 2017 – Polling results released today by Crux Research show that if there were a “do over” and the election were held again tomorrow, Hillary Clinton would likely win the Presidency.  But, this would not happen as a result of voters changing their vote – rather voters who didn’t turn out in the fall would provide an edge to Clinton.

In 2016, the popular vote was 48.0% for Hillary Clinton and 45.9% for Donald Trump (a gap of 2.1)[1].  This new poll shows that if the election were held again among these two candidates, the popular vote would be estimated to be 52.9% Clinton and 47.1% Trump (a gap of 5.8).

Further, few Clinton or Trump supporters would change their voting behaviors:

  • 92% of those who voted for Trump in November would vote for him again tomorrow.
  • 91% of those who voted for Clinton in November would vote for her again tomorrow.

A new election would bring out additional voters.  57% of non-voters in 2016 would intend to vote. Their votes would split approximately 60% for Clinton and 40% for Trump.  So, increased turnout would likely provide a decisive edge to Clinton.

A closer look at swing states (the five states where the winner won by 2 percentage points or less[2]), shows that Clinton  would win these states by a gap of 9.3, likely enough to change the election result.

WHO WOULD WIN TOMORROW?
Suppose there was a “do over” and the US presidential election were held again tomorrow. 
Whom would you vote for?
Actual 2016 Election Result March 2017 Crux Research Poll*
Donald Trump 45.9% 47.1%
Hillary Clinton 48.0% 52.9%
Others 6.0%
*2017 Crux Research poll is among those who say they would vote if the election were held again tomorrow.
VOTE SWITCHING BEHAVIOR
Suppose there was a “do over” and the US presidential election were held again tomorrow. 
Whom would you vote for?
Voted for Trump in 2016 Voted for Clinton in 2016
Donald Trump 92% 1%
Hillary Clinton 1% 91%
Others 4% 7%
Wouldn’t vote 2% 1%
SWING STATES RESULTS
Suppose there was a “do over” and the US presidential election were held again tomorrow. 
Whom would you vote for?
Actual 2016 Election Result in Swing States Swing States March 2017 Crux Research Poll*
Donald Trump 48.0% 47.1%
Hillary Clinton 47.2% 52.9%
Others 4.8%
*2017 Crux Research poll is among those who say they would vote if the election were held again tomorrow.
** Swing states are five states where the election was decided by 2 percentage points or less (PA, MI, WI, FL, and NH).

###

Methodology

This poll was conducted online between March 6 and March 10, 2017. The sample size was 1,010 US adults (aged 18 and over). Quota sampling and weighting were employed to ensure that respondent proportions for age group, sex, race/ethnicity, and region matched their actual proportions in the population.  The poll was also balanced to reflect the actual proportion of voters who voted for each candidate in the 2016 election.

This poll did not have a sponsor and was conducted and funded by Crux Research, an independent market research firm that is not in any way associated with political parties, candidates, or the media.

All surveys and polls are subject to many sources of error.  The term “margin of error” is misleading for online polls, which are not based on a probability sample which is a requirement for margin of error calculations.  If this study did use probability sampling, the margin of error would be +/-3%.

About Crux Research Inc.

Crux Research partners with clients to develop winning products and services, build powerful brands, create engaging marketing strategies, enhance customer satisfaction and loyalty, improve products and services, and get the most out of their advertising.

Using quantitative and qualitative methods, Crux connects organizations with their customers in a wide range of industries, including health care, education, consumer goods, financial services, media and advertising, automotive, technology, retail, business-to-business, and non-profits.

Crux connects decision makers with customers, uses data to inspire new thinking, and assures clients they are being served by experienced, senior level researchers who set the standard for customer service from a survey research and polling consultant.

To learn more about Crux Research, visit www.cruxresearch.com.

[1] http://uselectionatlas.org/RESULTS/index.html

[2] PA, MI, WI, FL, and NH were decided by 2 percentage points or less.


Visit the Crux Research Website www.cruxresearch.com

Enter your email address to follow this blog and receive notifications of new posts by email.